FREQUENTLY ASKED QUESTIONS
Q. Do you have any tutorials?
A. We do! Check out this video tutorial to help you get started.
Q. How can I view Synetic Streaming content?
A. Synetic Streaming is available to view online at our Synetic Streaming website or via one of our smart-tv apps!
Q. Which platforms will have apps?
A. You will be able to find the Synetic Streaming App on your Apple TV or Roku device.*
Q. How can I purchase tickets?
A. You can purchase an all-inclusive subscription or individual offerings on the Synetic Streaming website.
Q. If I’m already a Synetic subscriber or Flex Pass holder, how do I get access to Synetic Streaming?
A. We will be sending a special link to each of our Flex Pass and 2020/21 All-Access pass holders that enables you to access Synetic Motion Pictures at no additional cost through July 31, 2021. If you are a subscriber and have not received this link, please contact firstname.lastname@example.org.
Q. When will the platform become available?
A. Our website and exclusive Synetic Streaming content are available as of February 5th, 2021. Our Apple TV and Roku apps will be available shortly after.
Q. Who can I contact with more questions or troubleshooting?
A. Reach out to our Audience Services team at email@example.com.
*Apps are not yet available.